Welcome to 4dhamuttarakhand.in. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Booking & Confirmation
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Advance Payment: A minimum of 25% of the total package cost is required to confirm your booking. The remaining balance must be paid at least 15 days prior to the commencement of the Yatra.
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Confirmation: Bookings are considered confirmed only after receipt of the advance payment and issuance of a confirmation email or voucher from our end.
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Payment Methods: Payments can be made via bank transfer, UPI, or other methods as specified during the booking process.
2. Cancellation & Refund Policy
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Cancellation Charges:
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More than 30 days before departure: 10% of the total package cost.
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15 to 30 days before departure: 25% of the total package cost.
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7 to 14 days before departure: 50% of the total package cost.
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Less than 7 days before departure: 100% of the total package cost (No refund).
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Refund Processing: Eligible refunds will be processed within 25 business days from the date of cancellation.
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Non-Refundable Services: No refunds will be provided for unutilized services, including missed sightseeing, meals, or accommodations.
3. Rescheduling Policy
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Rescheduling Requests: Requests to reschedule the Yatra are subject to availability and must be made at least 15 days prior to the original departure date.
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Rescheduling Fee: A rescheduling fee of 10% of the total package cost will apply.
4. Inclusions & Exclusions
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Inclusions:
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Accommodation as per the selected package.
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Meals (Breakfast and Dinner) during the Yatra.
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Transportation for sightseeing and transfers.
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Driver allowances, tolls, parking, and fuel charges.
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Exclusions:
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Personal expenses such as laundry, telephone calls, and beverages.
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Entrance fees at monuments and temples.
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Pony, palki, or helicopter charges.
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Travel insurance and medical expenses.
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Any services not explicitly mentioned in the inclusions.
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5. Travel Documents & Identification
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Mandatory Identification: All travelers must carry valid government-issued photo identification (Aadhar card, Passport, Voter ID, or Driving License) during the Yatra.
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Foreign Nationals: Must carry their passport and valid visa documents.
6. Health & Safety
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Medical Fitness: Participants should ensure they are medically fit for high-altitude travel and physically demanding conditions.
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Travel Insurance: It is strongly recommended to obtain comprehensive travel insurance covering medical emergencies, trip cancellations, and personal belongings.
7. Itinerary Changes & Force Majeure
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Itinerary Modifications: We reserve the right to modify the itinerary due to unforeseen circumstances such as weather conditions, natural disasters, or political unrest.
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Force Majeure: We are not liable for any delays, alterations, or cancellations resulting from events beyond our control.
8. Accommodation & Transportation
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Accommodation: Hotels provided will be as per the package selected. In case of non-availability, similar standard accommodations will be arranged.
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Transportation: Vehicles will be provided as per the itinerary. Air conditioning will not be operational in hilly areas.
9. Liability & Responsibility
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Personal Belongings: We are not responsible for the loss or damage of personal belongings during the Yatra.
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Third-Party Services: We are not liable for any issues arising from third-party services such as hotels, transport providers, or guides.
10. Dispute Resolution
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Jurisdiction: All disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand, India.
For any queries or assistance, please contact us at:
Email: 4dhamuttarakhand@gmail.com
Phone: +91- 7060380937
Note: These terms and conditions are subject to change without prior notice. Please refer to the latest version available on our website.